staithes,
north yorkshire

Terms & Conditions

Seaton End Cottage, Terms & Conditions

  1. The property is offered for holiday rental, subject to confirmation by JOANNE THOMPSON & EMMA ADAMS (“the Owner / Executer”), to the renter (“the Client”).
  2. To reserve the property, the Client should complete the booking information online or using the form emailed and return it, together with full payment which includes the non-refundable deposit (At present £90 per booking) within 28 days.  If payment is not received, the owner reserves the right to cancel the booking from the system.
  3. The Client must inform the owner within writing of any cancellations up to 4 weeks prior to Holiday start date.  Within 4 weeks of the holiday start date cancellations are not accepted.  The client is strongly recommended to arrange a comprehensive travel insurance policy (including cancellation cover) and to have full cover for the party’s personal belongings, public liability, etc. since these are not covered by the Owner’s insurance.
  4. If the client or any guests have Covid-19 or are experiencing symptoms, a high temperature or new continuous cough or loss / change in sense of smell or taste, within 14 days prior to the holiday start date the client and guests MUST NOT travel to the property and must STAY AT HOME. Please call NHS 111 or visit https://www.nhs.uk/conditions/coronavirus-covid-19/ for advice.
  5. If the Client or any guests become unwell with Covid-19 symptoms, a high temperature or new continuous cough or loss / change in your sense of smell or taste, please follow NHS / government advice, https://www.nhs.uk/conditions/coronavirus-covid-19/ Unless there is a significant change to Government advice you will be able to leave the cottage and travel back home home or to a suitable location for self isolation. Up to date advice is available on the www.gov.uk website. It’s very important that you let us know so we can manage the next booking and let our housekeeper know.
  6. The rental period shall commence at 5.00 p.m. on the 1st day and finish at 10.00 a.m. on the last day. The Owner shall not be obliged to offer the accommodation before the time stated and the Client shall not be entitled to remain in occupation after the time stated.
  7. The maximum number to reside in the property must not exceed the number stated on the booking form.
  8. The Client agrees to be a considerate tenant and to take care of the Property and contents and to leave it in a clean and tidy condition at the end of the rental period. The Client also agrees not to act in any way which would cause disturbance to those residents in the neighbouring properties, and anyone creating an undue nuisance may be asked to terminate their holiday without compensation.
  9. The Client shall replace damaged articles with similar ones of at least equal value, or if the Owner requires it, pay to the Owner, the value of any part of the premises, furniture, fixtures, fittings, equipment, utensils, etc. destroyed or damaged as to be incapable of being restored to its former condition.
  10. The Owner shall not be liable to the Client – for any temporary defect or stoppage in the supply of public services to the property, nor in respect of any equipment or appliance in the property; a. for any loss, damage or injury which is the result of adverse weather conditions, riots, war, strikes or other matters beyond the control of the Owner; b. for any loss, damage or inconvenience caused to or suffered by the Client if the Property shall be destroyed or substantially damaged before the start of the rental period and, in any such event, the Owner shall refund to the Client all sums previously paid in respect of the rental period.
  11. Under no circumstances shall the Owner’s liability to the Client exceed the amount paid the Owner for the rental period.
  12. 1 small or medium dog is allowed in the cottage and must be included as part of the booking.
  13. A strict NO SMOKING policy applies in all parts of the cottage.
  14. Bed linen and tea towels are provided but not bathroom or hand towels. This contract shall be governed by English law in every particular, including formation and interpretation and shall be deemed to have been made in England. Any proceedings arising out of or in connection with this contract may be brought in any Court of competent jurisdiction in England or Wales.
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